Intelligent Motoring is a leading provider of automotive aftersales solutions, backed by technology platform engineered around the entire vehicle ownership lifecycle.
We deliver feature-rich consumer and trade frontend digital experiences, linked to highly optimised backend customer data and garage workflows. It’s a platform that connects value driven products and services, with exemplary online and offline customer conversations.
Discover more about the systems and capabilities that shape our positional advantage and ability to support a growing list of partners.
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Digital Garage
The Digital Garage is available as a value-add when purchasing a product, or for free with limited functionality to non-customers.
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Workshop Trading Platform
Intelligent Motoring's SMR and claims management platform has evolved over 20-years to become a class leading environment for administering end-to-end workshop bookings and customer updates.
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Contact Centre
From our beginnings as a business selling warranties in the 1990s, we’ve engineered a sales culture and set of operational process optimised for performance.
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Data Driven CRM
Our CRM and telesales dialler system reacts to triggered points of customer engagement, including quote requests and enquiries. It’s a data driven system that enables IM to achieve industry leading sales conversion rates.
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Repairs Management
Each day our teams help all types of drivers manage their repairs and warranty claims. It's a skilled job that has earned us accolades on Trustpilot, while helping to build a detailed data-map of workshop costs and capabilities nationwide.
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Risk Management & Underwriting
Our risk management is underpinned by 25-years access to first party claims and workshop data. Its a tightly regulated and reactive regime that supports and underwrites both our own products and our partners.
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